Spinelli Lexus Pointe-claire

My experience at Lexus was more than amazing. Simo showed me numerous models and took the time to explain all the details of each vehicle. His customer service was impeccable as well as Caitlyn’s. They bot helped me make my first Lexus purchase. The entire team did an amazing job at making me feel welcomed and ensured that my transition to Lexus was as smooth as it could be.

Compared to the other brands, i got a great experience in this Lexus store. The staff is really friendly. Of course, I'm going to give credit where credit is due. I recently ordered a UX250h with Felix, and let me just say that it is rare that someone is passionate about their job and it shows through their exceptional service. I'm at ease when the financials and the car's specs are communicated with transparency.

Our family recently purchased a Lexus RX 350 F Sport from Spinelli Lexus Pointe-Claire and our premier experience compels us to write a review in high praise. We found the listing on AutoTrader and contacted Alex who responded to our initial set of questions and connected us with our sales person, Luc. He did a great job answering our questions over phone and helped set good expectations for a potential purchase. When we arrived at the dealership from Toronto, we were greeted by Ricardo, the manager of the dealership who was very welcoming. Thereafter, Luc spent time to go over the car’s features and functions followed by a test drive that had us sold. Financing was a breeze as Saphirelle was clear to articulate the terms of the sale and quick to get approval and complete the paperwork. The manager was very nice to throw in some bonus gifts and discounts which made the experience even better. I returned by flight to pick up the car and spent time with the team while it was getting ready. Lucas made the final paper work easy and conducted a great final demo before departing. I have high praise for Ricardo the manager who I became acquainted with. He has helped build a great team of individuals like Alex, Luc, Saphirelle, & Lucas that made each stage of the car buying experience preeminently exceptional. I have no problem endorsing Spinelli Lexus Pointe-Claire to anyone who is looking for a great selection of cars and a premier dealership experience.